The service at the Empress Hotel in Chiang Mai will dazzle you! We were welcomed warmly by their very gracious front desk staff and showed to our room where a beautiful bouquet waited and a bag full of Thai snacks. A good start to a lovely stay!
The room was very clean and well appointed. Lighter hardwood floors contrasted with the dark wood paneling and beautiful embellishments. The bar is well stocked and the work space is very functional. The bed passed the comfort test with flying colours as I sank into its plush duvet. The washroom offers a very clean, modern oasis away from the humid Thai heat outside.
Speaking of oasis from the heat; the Empress pool is among the best in Chiang Mai! Our room offered a beautiful view of it from the 21st floor and the area bustles with happy guests laying out on chaise lounges and enjoying frosty cocktails from the pool bar. People swim laps as children frolic in the shallow end and weary travellers swap stories of their Southeast Asia adventures leaning against the pool's edge with Thailand's famous Singha beers clinking in celebration.
The Chao Nang dining room is raucous spot where Empress staff entertain guests with sing alongs and delicious food. Each course of our culinary experience came served by a kneeling waiter who also bore gifts. I was presented with a lovely pair of elephant salt and pepper shakers which I will cherish and Jenn received some lovely pearly jewellery which she is actually wearing as I write this. The food is top notch and there will certainly be something for everyone whether you opt for a set menu or explore the large buffet. The freshness really jumps out at you!
The service is what sets Empress apart from other hotels in Chiang Mai. It is centrally located, only a short walk to the vibrant Night Market area, and it is surrounded by all the shops and restaurants you could ever need. There is no reason to leave! I would happily stay with Empress again and I think you should do yourself a favour and check it out!